PRIVACY POLICY

Last updated: March 25, 2026

House of Juliet (“we,” “our,” or “the Site”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (“the Site”). This Privacy Policy applies in addition to our Terms and Conditions.

1. PURPOSE

This Privacy Policy explains:

What personal data we collect
How we use your data
Who has access to your data
Your rights under applicable data protection laws
How we use cookies and similar technologies

2. PRIVACY STANDARDS & GDPR COMPLIANCE

We operate in the United States but maintain high standards of data protection. Where applicable, we align our practices with the General Data Protection Regulation (GDPR) for users in the European Union and United Kingdom.

3. CONSENT

By using our Site, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described.

4. LEGAL BASIS FOR PROCESSING

Where applicable, we rely on the following legal bases to process personal data:

Contract Performance: To fulfill orders and provide services
Consent: For marketing communications and optional data collection
Legal Obligations: To comply with tax, accounting, or legal requirements

5. PERSONAL INFORMATION WE COLLECT

5.1 Automatically Collected Data

When you visit the Site, we may collect:

IP address
Approximate location
Browser type
Device information
Pages viewed and interactions

5.2 Information You Provide

We may collect:

Contact Information: Name, email, phone number, address
Order Information: Purchase details, delivery information
Payment Information: Processed securely (we do not store full card details)
Account Information: If you create an account
Communication: Messages, inquiries, or support requests
Workshop & Booking Information: Details related to events or experiences
Email Subscriptions: If you opt in to receive updates

6. HOW WE USE YOUR DATA

We use your information to:

Fulfill orders and deliveries
Provide workshops and experiences
Communicate with you بشأن orders or inquiries
Improve our website and services
Send marketing communications (with your consent)
Meet legal and financial obligations

7. SHARING YOUR DATA

7.1 Internal Access

We only share data with team members who need it to operate the business.

7.2 Service Providers

We may share data with trusted third parties, including:

Payment processors
Delivery and shipping providers
Website and analytics providers

7.3 Legal Requirements

We may disclose information if required by law or to protect our rights.

We do not sell or rent your personal data.

8. COOKIES & TRACKING

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze user behavior

You can manage cookies through your browser settings.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise your rights, contact us at:
[email protected]

10. DATA SECURITY

We take reasonable measures to protect your personal data. However, no method of transmission over the internet is completely secure.

11. DATA RETENTION

We retain personal data only as long as necessary to:

Fulfill orders and services
Meet legal and financial obligations
Resolve disputes

12. U.S. PRIVACY RIGHTS (INCLUDING CALIFORNIA)

If you are a U.S. resident, you may have additional rights under state laws, including the right to:

Request access to the data we collect about you
Request deletion of your personal data
Opt out of certain data uses

We do not sell personal data.

13. DO NOT TRACK

We do not respond to “Do Not Track” (DNT) browser signals.

14. CHILDREN’S PRIVACY

We do not knowingly collect personal data from individuals under 16. If such data is identified, it will be deleted promptly.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

16. CONTACT

For questions or concerns regarding this Privacy Policy, please contact us:

House of Juliet
2612 Vienna Road
Charlestown, IN 47111
United States

Email: [email protected]
Website: www.thehouseofjuliet.com

HOUSE OF JULIET