HOUSE OF JULIET
We create with intention and integrity. Each offering is produced with care, artistry, and respect for the process. By placing an order, you acknowledge the nature of handcrafted work and the standards outlined below.
 Quality & Craftsmanship
House of Juliet pieces are created by hand using natural and specialty materials. Variations in composition, scale, and detail are inherent to the work and are considered part of its character—not defects.
No two pieces are identical. This is intentional.
Custom & Made-to-Order Work
All custom, made-to-order, and ceremonial floral pieces are final sale.
Because these works are created specifically for you, we do not offer refunds, exchanges, or revisions once production has begun.
Product Representation
Images shown represent our design language and aesthetic. While each piece is composed within the same visual framework, slight variations will occur.
This is the inherent nature of craftsmanship.
Returns & Exchanges
We do not accept returns or exchanges. If an item arrives damaged in transit, please contact us within 48 hours of delivery with clear photographic documentation.
Shipping
Once an order has shipped, responsibility transfers to the carrier. We are not liable for delays, loss, or damage caused during transit but will assist with claims when applicable.
Shipping timelines are estimates and not guaranteed.
HOUSE OF JULIET